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TERMS AND CONDITIONS

Goyello International B.V. administers and manages the AmberVend eshop. AmberVend offers a variety of products that can be ordered on the e-shop.

CLIENTS

Clients of AmberVend are companies and private personas.

DELIVERY

Normal time for delivery is 7 to 10 days unless otherwise indicated. If it becomes necessary to make partial shipments in order to complete an order, no additional charges will be made. Sometimes, you may order items that are not yet ready for delivery, we will send these items to you as soon as they are in stock. If shipping of other items from the e-shop will be delayed, we will e-mail or call you.  AmberVend is not responsible for delays incurred by the delivery company responsible for delivering your goods.

 

Orders are delivered to the following countries with the shipping price of 4€:

  • Poland

Orders are delivered to the following countries with the shipping price of 25€:

  • Austria
  • Belgium
  • Bulgaria
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Monaco
  • Portugal
  • Romania
  • Slovenia
  • Spain
  • Spain
  • Sweden
  • the Netherlands
  • United Kingdom  

PRICES

All prices on the e-shop are given in Euro. If the item is subjected to VAT it will be included in the price. The total amount at checkout includes shipping costs.

PAYMENTS

Payment for items purchased from the e-bshop are made either via credit card or iDeal service. No additional charge is made for credit card purchases. The credit card must be registered in the same country as the the computer IP address from which the order is made. When you pay by credit card, you must provide the credit card number and its expiration date. Your information will be encrypted, guaranteeing that no unauthorized person can gain access to it. AmberVend never has access to this information.

All payments are realized by prooven payment providers DocData.

RETURNS

In accordance with European law (2005:59) concerning purchases made from a distance, you have the right to return goods within 14 days, calculated from the day you received them. If you wish to exercise your right to cancel, you must inform AmberVend, at the latest, within 14 days from the day you received the goods. If you wish to exercise your right to cancel you can email us at info@ambervend.com. Goods should be sent to AmberVend. AmberVend agrees to give the customer a complete refund for the goods (shipping cost excluded) within 14 days of their return. The refund is processed by the same method as was the payment for this order.

To claim a refund the goods must be returned to AmberVend unused and in their original condition. AmberVend will not pay for return freight.

COMPLAINTS

Complaints about the implementation of the agreement must be fully, clearly and promptly described and submitted to AmberVend.
A complaint about a product or service may be submitted via an email info@ambervend.com.
Complaints submitted to AmberVend will be answered within 14 days from the date of receipt.

To submit a complaint the goods must be shipped to AmberVend. 

COMPANY DETAILS

Goyello International B.V.
Binnendams 95,
3373 AC Hardinxveld-Giessendam
BTW nummer: NL 8520.2825.8B01
KvK nummer 56222939
Phone: +48 58 732 77 71
Email: info@ambervend.com

12/19/2018 1:48:17 AM