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FREQUENTLY ASKED QUESTION

1. Can I pay in another currency than Euro (€)?

On AmberVend you can pay only in Euro (€).

2. What kind of payments are accepted on AmberVend?

We provide two safe and fully intuitive method of payments for purchased products.

1. DOCDATA payment solution – Fully secure and automatic payment process offering you 40 different payment method like VISA, MASTERCARD (http://www.docdatapayments.com/en)

2. Traditional bank transfer - Right after placed order you will receive our bank account details. We receive your transfer in 1-2 working days.

3. I would like to pick up the product personally.

There is a possibility to pick up the product personally in our office in Gdansk, Poland. Before you decide on this option, please Contact Us.

4. Can I see the product live?

There is a possibility to see the product before you will buy it. Please Contact Us and as soon as possible we will arrange the meeting in our company so that you can carefully watch the product. This option is available only for those clients who can visit us in our office in Gdansk, Poland.

5. I want return my order. What should I do?

AmberVend will gladly accept returns/exchanges on items in original condition within 14 days of order delivery date.

If you would like to return your product please visit Contact us and from contact form please choose the appropriate subject “I want to return my product”. As soon as we receive your return application we will send you the address to return the package. Please read Terms & Condition for more information.


10/23/2018 6:21:54 PM