Dear customer each product in AmberVend online shop is handmade and our producers care about each detail to provide you best quality product. Thanks to this every product is unique and exclusive. AmberVend is not a producer and we don’t have a warehouse. We are a platform which connect amber producers and customers. We are responsible for delivery, safe payments process and returns. Therefore please notice that each product is made for special order and requires longer waiting time depends of each product. We make every effort to ensure that products will be sent within a few days, but sometimes for bigger order you have to wait one or two weeks. We encourage you to contact us before your order to get more information about waiting time.
All packages we are sending by UPS service or National Postal Services. 所有的包裹，我们通过UPS快递或国家邮政服务发送。正常时间递送是3至20个工作日，除非另有说明。如果有必要，为了完成订单，使分批装运，但没有额外的费用。有时候，你可能下单尚未准备好交付的货物，我们会尽快准备这些货物给你打包运输。如果你从电子商店购买的的其他商品需要推迟，我们将通过电子邮件或打电话给你。 AmberVend不负责承担的快递公司负责提供您的货物的延误。